Returns & Exchanges
At Jocko Fuel, we stand behind the quality of our products and want to ensure you are fully satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unopened items to ensure you remain on the path to your goals.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the reason for your return to receive an authorization number.
- 2.Prepare Your Package
Ensure that all items are in their original, unopened packaging and securely pack them to prevent damage during transit.
- 3.Ship It Back
Affix the provided return label to your package and drop it off at the nearest authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.